Hanoi Calista Hotel

Hanoi Calista Hotel

Address: 161-163 Hang Bong, Hoan Kiem, Hanoi, Vietnam

Description

Welcome to the Hanoi Calista Hotel, a premier accommodation choice nestled in the heart of Hanoi. This hotel combines modern amenities with traditional Vietnamese hospitality, offering guests a unique experience in one of Southeast Asia's most vibrant cities. With a review score of 9.2, it is celebrated for its exceptional service and outstanding facilities.

Facilities

The Hanoi Calista Hotel boasts a wide range of facilities designed to cater to the needs of all its guests:

• Free WiFi throughout the hotel
• Airport shuttle services
• Family rooms equipped for comfort
• Non-smoking environments
• 24-hour front desk assistance
• Beautiful terrace for outdoor relaxation
• Room service available
• Tea/coffee maker in all rooms
• Delicious breakfast options

Room Amenities

All rooms in the Hanoi Calista Hotel are designed with comfort in mind, featuring:

• Private bathrooms with modern amenities
• Free toiletries, hairdryer, and shower facilities
• Wardrobe or closet for storage
• Stunning views from select rooms
• Flat-screen TV with cable and satellite channels
• Seating area and desk

Activities

The hotel also offers various activities to enhance your stay, including:

• Bicycle rentals (additional charge)
• Cooking classes (additional charge)
• Local culture tours (additional charge)
• Bike and walking tours (additional charge)
• Cycling and hiking excursions (off-site)

Dining Options

Guests can enjoy a variety of dining options:

• Kid-friendly buffet
• Special diet menus available upon request
• Fresh fruits (additional charge)
• Tea/Coffee maker in all rooms

Transport and Parking

While the hotel does not offer parking, it provides public transport tickets at an additional charge. The reception is always ready to assist with transport arrangements for your convenience.

Reception Services

The hotel offers a comprehensive set of reception services, including:

• Luggage storage
• Currency exchange
• Tour desk for local attractions
• 24-hour front desk service

Business Facilities

For business travelers, the hotel provides:

• Fax and photocopying services (additional charge)
• Business center access
• Meeting and banquet facilities

Safety and Security

The safety of guests is a top priority, with features including:

• Fire extinguishers and smoke alarms
• CCTV monitoring outside the property
• Key card access and 24-hour security

Languages Spoken

The staff at Hanoi Calista Hotel are multilingual, fluent in both English and Vietnamese, ensuring effective communication and assistance for all guests.

Policies

Check-in: From 14:00
Check-out: Until 12:00

Cancellations: Policies vary according to accommodation type. Please check the conditions for your specific options.

Children and Beds

The hotel welcomes children of all ages. Here’s a breakdown of the policies:

• Children aged 0-3 can stay free of charge using a cot upon request.
• Children aged 6-12 can use an extra bed at VND 250,000 per night.
• Guests aged 18 and over will be charged VND 350,000 for an extra bed.

Frequently Asked Questions

1. Is there free WiFi in the hotel?

Yes, complimentary WiFi is available in all rooms and public areas of the hotel.

2. Are pets allowed in the hotel?

No, pets are not permitted at the Hanoi Calista Hotel.

3. Does the hotel provide airport shuttle services?

Yes, the hotel offers airport shuttle services at an additional charge.

4. What payment methods are accepted?

The hotel accepts cash payments only, so please plan accordingly.

5. Can I request special dietary meals?

Yes, special diet menus are available upon request, ensuring that all dietary needs are accommodated.

In conclusion, the Hanoi Calista Hotel is an excellent choice for travelers seeking comfort, convenience, and a taste of local culture in Hanoi. With its array of facilities and services, your stay here is sure to be memorable!